Shipping policy

SHIPPING POLICY

Last Updated: September 7, 2026

At Smart Khareed, we are committed to delivering your order safely and as quickly as possible. Please read the following Shipping Policy to understand how we process and deliver your orders.

1. ORDER PROCESSING

Once your order is successfully placed, we begin processing it as soon as possible.

Orders are generally processed within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you may receive shipping or tracking information through the contact details provided during checkout.

2. SHIPPING TIME

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times are estimates and may vary due to:

Your delivery location
Courier service delays
Weather conditions
Public holidays
Unexpected logistical issues
Other circumstances beyond our control

While we make every reasonable effort to deliver orders within the estimated timeframe, we cannot guarantee an exact delivery date.

3. SHIPPING CHARGES

Any applicable shipping charges will be clearly displayed at checkout before you complete your order.

From time to time, Smart Khareed may offer free shipping or other shipping promotions. The applicable shipping offer will be displayed on the website or at checkout.

4. ORDER TRACKING

If tracking is available for your order, tracking details may be provided after your order has been dispatched.

Please allow some time for the courier tracking information to become active after dispatch.

5. DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate shipping address and contact information at the time of placing an order.

Smart Khareed is not responsible for delays, failed deliveries, or additional charges caused by incorrect, incomplete, or outdated address or contact information provided by the customer.

If you realize that you have entered incorrect information after placing your order, please contact us as soon as possible.

6. DELIVERY ATTEMPTS

Our courier partners may make multiple delivery attempts before returning an undelivered package.

If a customer is unavailable to receive the order, the courier may attempt delivery again according to its standard delivery procedure.

Orders returned to us due to repeated failed delivery attempts, incorrect addresses, or customer unavailability may be subject to applicable shipping or re-delivery charges.

7. CASH ON DELIVERY (COD)

Cash on Delivery may be available for selected locations and products.

For COD orders, the customer is required to pay the full order amount to the courier at the time of delivery.

Availability of COD may depend on the delivery location, order value, product, or courier service.

8. DELAYED OR LOST SHIPMENTS

Although we work with reliable shipping partners, occasional delays may occur.

If your order appears to be significantly delayed or is reported as lost by the courier, please contact us so that we can assist you and coordinate with the relevant shipping partner.

Smart Khareed is not responsible for delays caused by circumstances outside our reasonable control.

9. DAMAGED PACKAGE

If you receive a package that appears to be damaged, please contact us as soon as possible.

Where appropriate, we may request photographs or other information regarding the condition of the package and product so that we can investigate the issue with the shipping partner.

10. INTERNATIONAL SHIPPING

At present, Smart Khareed primarily ships orders within India.

If international shipping becomes available, the applicable shipping charges, delivery timelines, duties, taxes, and other requirements will be communicated at checkout or through the applicable shipping information.